Privacy Policy for Solcharge Nano LLC (dba Gleam Solar, dba Gleam Solar Cleaning)

Effective Date: 10-5-2024

Welcome to the website of Solcharge Nano LLC, doing business as Gleam Solar and Gleam Solar Cleaning. Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website.

1. Information We Collect

We may collect the following types of information from visitors:

1.1 Personal Information:

Name, email address, phone number, and physical address when submitted via contact forms, appointment requests, or service inquiries.
Payment details if a transaction is processed through our website.

1.2 Non-Personal Information:

IP address, browser type, device type, location, and browsing behavior using cookies or analytics tools.
Information about your interaction with the site (e.g., pages visited, time spent on the site).

2. How We Use Your Information

We use the collected information for the following purposes:

To respond to inquiries, schedule services, and provide quotes.
To process payments and manage your orders.
To improve our website’s functionality and enhance user experience.
To send you important updates, service notifications, or marketing communications (with your consent).
To comply with legal obligations or protect our legal rights.

3. Sharing of Your Information

We do not sell or rent your personal information to third parties. However, we may share your data under the following circumstances:

Service Providers: Third-party vendors (such as payment processors or email service providers) may access data to assist with our operations.
Legal Requirements: If required by law, regulation, or legal process.
Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to collect non-personal information. You can control or disable cookies through your browser settings, although doing so may impact your site experience.

5. Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online platform is entirely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access and Correction: Request access to the personal data we hold about you and request corrections.
Deletion: Request that we delete your personal information, subject to certain legal exceptions.
Objection and Restriction: Object to or request restrictions on certain data processing activities.
Data Portability: Request a copy of your data in a machine-readable format.

To exercise these rights, please contact us at:
Email: [email protected]

Phone: 972-904-8988

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for these external sites' privacy practices or content. We encourage you to review their privacy policies before submitting personal information.

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. We will delete it promptly if we learn that we have collected such information.

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page, and the effective date will be updated accordingly.